1. Acceptance of Terms
By accessing or using the Riven AI platform ("Service") operated by Riven AI, Inc. ("Company", "we", "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
2. Description of Service
Riven AI provides an AI-native internal developer platform that includes AI model training and deployment, agent orchestration, service management, infrastructure automation, and related tools ("Platform"). The Platform is accessible via app.riven-ai.dev and associated APIs.
3. Accounts
You must create an account to use the Service. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must be at least 18 years old to create an account. You agree to provide accurate and complete information and to keep it up to date.
4. Subscriptions and Billing
The Service offers Free, Pro, and Enterprise tiers. Paid subscriptions are billed monthly or annually as selected at checkout. Prices are listed on our Pricing page and may change with 30 days' notice. All fees are exclusive of taxes, which will be added where applicable.
Payment processing is handled by our third-party payment provider, Paddle. By subscribing to a paid plan, you also agree to Paddle's Terms of Service.
5. No Refunds
All fees are non-refundable. You may cancel your subscription at any time, and you will continue to have access to the paid features until the end of your current billing period. No partial or prorated refunds will be issued for unused time. See our Refund Policy for details.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of applicable laws
- Attempt to reverse-engineer, decompile, or disassemble any part of the Service
- Interfere with, disrupt, or place an unreasonable load on the Service or its infrastructure
- Access or use another user's account without authorization
- Resell, sublicense, or redistribute the Service without our written consent
- Use the Service to train models on data you do not have rights to use
We reserve the right to suspend or terminate accounts that violate these terms.
7. Intellectual Property
Your Content: You retain all rights to data, code, models, and content you upload to the Service ("Your Content"). You grant us a limited license to host, process, and display Your Content solely to provide the Service.
Our Service: The Service, including its software, design, documentation, and branding, is owned by Riven AI, Inc. and protected by intellectual property laws. You may not copy, modify, or create derivative works of the Service except as expressly permitted.
8. Data and Privacy
Our collection and use of personal data is described in our Privacy Policy. By using the Service, you consent to the practices described therein.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIVEN AI, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify and hold harmless Riven AI, Inc., its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your use of the Service or violation of these Terms.
12. Modifications
We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes take effect constitutes acceptance of the updated Terms.
13. Termination
Either party may terminate this agreement at any time. Upon termination, your right to use the Service ceases immediately. We will make your data available for export for 30 days after termination, after which it may be deleted.
14. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.
15. Contact
If you have questions about these Terms, contact us at galgil39@gmail.com.